Sales Telephone: 0845 017 1351

Customer Service

Shipping & Delivery
a: All in-stock orders placed before 1pm will be dispatched the same day for delivery within 1 – 3 working days.
b: The Seller will endeavour to comply with reasonable requests by the Customer for postponement of delivery but shall be under no obligation to do so. Where postponement is agreed by the Seller in writing the Buyer shall pay all costs and expenses including a reasonable charge for storage occasioned thereby.
c: Unless otherwise expressly provided the point of delivery shall be reached when the Goods are delivered to the Buyer's premises, or to the premises of a consignee named by the Buyer or are collected by the Buyer or by a carrier paid by the Buyer whichever takes place first.
d: The Seller shall not be liable for any losses, claims or damages arising from any negligent act, omission, misdirection or misstatement made by the Seller, Buyer or courier during the course of delivery or unloading of the goods. If a customer cancels an order that has been packed for despatch a £10.00 + VAT handling charge will be levied.
Payment, Pricing & Promotions
a: Unless otherwise stated by the Company and subject as hereinafter provided all invoices shall be due and payable not later than 30 days from the invoice date. Any extension of credit that the Company is prepared to permit on such monthly account to the Customer shall be at the Company’s sole discretion and in the event that a credit limit is agreed or permitted by the Company, such limit may be varied or withdrawn by the Company at any time.
b: No disputes arising under the contract nor delays beyond the reasonable control of the Company shall interfere with prompt payment by the Customer.
c: The Company reserves the right to charge interest on overdue accounts at 3% per month.
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